the game does not start

mald12mald12 Posts: 12
last 20 minutes my game loading, it's me or everyone?

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  • bustibusti Posts: 11

    hola, necesito ayuda para recuperar mi progreso, el martes 3 de septiembre lleguรฉ al nivel 3000, y desde ayer solo me permite jugar desde el nivel 1626, necesito volver al nivel que estaba jugando, gracias
  • bustibusti Posts: 11
    hello, I need help to recover my progress, on Tuesday, September 3 I reached level 3000, and since yesterday it only allows me to play from level 1626, I need to return to the level I was playing, thanks
  • bustibusti Posts: 11
    edited September 11
    hola, hello, I need help to recover my progress, on Tuesday, September 3 I reached level 3000, and since yesterday it only allows me to play from level 1626, I need to return to the level I was playing, thanksmbre lleguรฉ al nivel 3000, y desde ayer solo me permite jugar desde el nivel 1626, necesito volver al nivel que estaba jugando, gracias
  • UX68UX68 Posts: 4
    So, I just updated the app and now it won't get past the orange Kring view.. Simply put, it doesn't start. What to do?
  • MansoryMansory Posts: 5
    I got the same problem. The problem started after the update to Version 1.159.0.2
    I think there is a problem with this new Android version of candy crush saga.
    Can someon help from the support or find out if there is a problem with the new android version?

    Thanks
    Mansory
  • MansoryMansory Posts: 5
    Hello!

    There is still no new version available and it does not work!
    Any news on that android problem?

    Mansory

  • MansoryMansory Posts: 5
    Hello!

    There is a new version. After the installation the "orange king screen" is just loading a bit longer than before...
    The game is still not starting, very sad!

    Mansory
  • UX68UX68 Posts: 4
    Well, it looked as if there was an update available - so of Course I updated as thรฉ last version wasn't able to start thรฉ game. 
    But the same problem as before occurs directy - the orange King view shows, and then immediate shutdown.
    Checked the version to write it here - and whoaw... still says 1.159.0.2!
    Appreciate your prompt fix with the next, working, version!
  • Sukanta_BiswasSukanta_Biswas Posts: 8,596 Superstar
    UX68 said:
    Well, it looked as if there was an update available - so of Course I updated as thรฉ last version wasn't able to start thรฉ game. 
    But the same problem as before occurs directy - the orange King view shows, and then immediate shutdown.
    Checked the version to write it here - and whoaw... still says 1.159.0.2!
    Appreciate your prompt fix with the next, working, version!
    What device you are using for this game? 
    Android latest version 1.160.0.3
  • UX68UX68 Posts: 4
    I'm on a Sony tablet, and now it says 1.160.0.3 - just like you stated. 
    Problem still the same though... :-(
  • Sukanta_BiswasSukanta_Biswas Posts: 8,596 Superstar
    Hi @UX68
    We've found more problems like this and our team is working to resolve it.
    Don't delete or uninstall game app, and wait for the next news. 
    Hopefully this will be solved with the next app update.
    If you have any questions at all, Iโ€™d love to hear from you.Simply reply back to this post, or send me a message.
    Have a good day.
  • MansoryMansory Posts: 5
    Super... i uninstalled and reinstalled already...

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