Candy Crush Saga

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doug

Doug38

Why can I not get messages & lives from my friends

Welcome! 👋

Comments

LadyRaffie

Hi @Doug38

So I see you are talking about Candy Crush. Since this is Support for Bubble Witch, I will move this thread to Candy Crush Community where other players can help you out in a better way

Have a Magic day!

Doug38

I have this already here is copy of what I have. Data access: Active

Candy Crush Saga can request information you choose to share with it.

INFO YOU'RE SHARING WITH THIS APP:

Name and profile picture

REQUIRED

Friends listThe names of your friends who also use and have shared their friends lists with Candy Crush Saga

Email addressdoug.pat@shaw.ca

WHO CAN SEE THAT YOU USE THIS APP:

App visibility

Friends

This setting controls who on Facebook can see that you use this app. Learn More

THIS APP CAN:

Send you notifications

Yes

LadyRaffie

Hello @Doug38

Welcome to our Community

I'm moving this thread to our Support Category so more players and our Superstars can see it and help you out

The issue with permissions to access Friends messages and lives is more concern to the permissions you allow on your Facebook app rather than with our games. Some players said that they had the App Visibility checked in private mode. So just changing that box it should be fixed.
On this link, you can find some troubleshooting to help you out

Hopefully, with this you will back on track and to enjoy the game

Also, since you're here, don't forget to look at our Contests, there's always something to be won on the Community and it starts here with a chance to win 30 Gold bars!
And as well, you can have a look at our Community Home Page here and participate in any of our competitions

Have a Bubblific week

Comments

LadyRaffie

Hi @Doug38

So I see you are talking about Candy Crush. Since this is Support for Bubble Witch, I will move this thread to Candy Crush Community where other players can help you out in a better way

Have a Magic day!

Doug38

I have this already here is copy of what I have. Data access: Active

Candy Crush Saga can request information you choose to share with it.

INFO YOU'RE SHARING WITH THIS APP:

Name and profile picture

REQUIRED

Friends listThe names of your friends who also use and have shared their friends lists with Candy Crush Saga

Email addressdoug.pat@shaw.ca

WHO CAN SEE THAT YOU USE THIS APP:

App visibility

Friends

This setting controls who on Facebook can see that you use this app. Learn More

THIS APP CAN:

Send you notifications

Yes

LadyRaffie

Hello @Doug38

Welcome to our Community

I'm moving this thread to our Support Category so more players and our Superstars can see it and help you out

Have a Bubblific week

Quick Links

Recent Announcements

🎉Let's Celebrate all Candy Crushers Born in January 🎂
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheem…
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…

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level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…

Active Discussions

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Level 8733
It seems impossible to clear the sprinks on this level. It’s only 2 you have to clear. I haven’t even saw the 2nd one yet. Any suggestions about this level? It is a legendary level.
Need friends to help
Can we be Candy friends? Click the link to add me to your friends list! https://ccs.play.king.com/xYwB/fi?deep_link_value=dpid%3D398821032
How can I beat level 8735?
I had 3 legendary levels in a row. But I could not get past this level. Any suggestions?
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.