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I have not been able to send friends extra moves

joey103
joey103 Posts: 8

Level 1

edited September 2019 in Support
For the past 3 weeks, I have not been able to send friends extra moves, the option comes up and I select it, but nothing happens. I can send extra lives, but not extra moves.   As well,  I am no longer receiving any extra lives from others and I used to get several every day.  When I select "progress", nothing happens.  I am playing on my laptop through King.com.  Is there a way to refresh?  

Best Answer

  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    Answer ✓
    Hello, @joey103! There is currently a problem with sending and receiving lives on King.com. Unfortunately, this has not been fixed, but we're hoping it won't take much longer to fix it!

Answers

  • Crimson_Dawn
    Crimson_Dawn Posts: 2,741
    Answer ✓
    Hello, @joey103! There is currently a problem with sending and receiving lives on King.com. Unfortunately, this has not been fixed, but we're hoping it won't take much longer to fix it!
  • joey103
    joey103 Posts: 8

    Level 1

    Thanks so much Crimson Dawn for getting back to me so quickly.  I hope it can be resolved quickly too!  
  • joey103
    joey103 Posts: 8

    Level 1

    Hi there,  any progress?  I am still not getting any extra moves and can't send them as well.  
  • @joey103, it should be fixed now
  • joey103
    joey103 Posts: 8

    Level 1

    There's been no change for me.   I am still not getting any extra moves and can't send them as well.  
  • @joey103, I'm going to tag @Jelly Jenny, our community moderator, to see if there's something I missed or if there's a new problem.
  • Thanks @Crimson_Dawn!

    Hi @joey103 and welcome to our sweet Community :waving:

    The issue with sending out request at king.com has not been resolved yet :/ I realize it's a frustrating issue and I try to get a word out the minute I know when the fix has been found. 

    While waiting for the fix, why not take part of our fun competition here which may land you some Gold Bars. :) 

  • joey103
    joey103 Posts: 8

    Level 1


  • joey103
    joey103 Posts: 8

    Level 1

    Now the words on the screen aren't right.

Hey! Would you like to give us your opinion?