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My purchase disappeared

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dallasstaley
dallasstaley Posts: 3 Newbie
edited September 2019 in Support
I just purchased 
Payment Details
Item:Special Achievement Offer
Date:Tuesday, September 17, 2019 at 6:01 PM
Payment ID:2389695034477869
App:Candy Crush Saga
Purchased With:Credit Card
Total:$3.99 USD
Dispute this purchase

and they all disappeared.  Please refund them.
Flag · Helpful Sweet Love Haha

Best Answer

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Answer ✓
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    Hi @dallasstaley
    We would like to welcome you to the king community. Thank you so much for being willing to joining😊

    We're very sorry for your problem 😭
    If there is a problem with the purchase you will need to click on it and follow the steps.
    We don't handle purchase issues in the community.
    If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
    Have a good day.
    Flag · Helpful Sweet Love Haha

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Answer ✓
    Options
    Hi @dallasstaley
    We would like to welcome you to the king community. Thank you so much for being willing to joining😊

    We're very sorry for your problem 😭
    If there is a problem with the purchase you will need to click on it and follow the steps.
    We don't handle purchase issues in the community.
    If you have any questions at all, I’d love to hear from you.Simply reply back to this post, or send me a message.
    Have a good day.
    Flag · Helpful Sweet Love Haha

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