Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Lost lives and score
Brian_Lamm
Posts: 2
Level 1
Best Answer
-
Hi Brian,
It seems like there was an issue with the compensation. I'll need your player ID. I'm going to send you now a private message here, you will see an envelope on the top right corner of the screen (if you have a narrow screen you will have to tilt the device to see the icon).
Let's follow up there to make sure you get compensated :-).
Cheers,
Xarly
Answers
-
Opened the game, and did not see where you granted anything???Hi Brian,
I'm sorry that this happened. This tends to be a connection issue, so make sure your game is up to date and your connection is stable. I have granted you a small compensation for all the troubles.
I hope this helps!
Cheers,
Xarly
-
Hi Brian,
It seems like there was an issue with the compensation. I'll need your player ID. I'm going to send you now a private message here, you will see an envelope on the top right corner of the screen (if you have a narrow screen you will have to tilt the device to see the icon).
Let's follow up there to make sure you get compensated :-).
Cheers,
Xarly
