Hi @joey97 & @taslef
We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗
You should check this Troubleshooting first.
Then, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game > Log In and Check again.
Let me know..
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Welcome to the Candy Crush Saga Community
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