Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Special events problem

I have issues with game rewards people get alot of rewards while i dont get anything i have tried multiple fixes given online which also included reinstalling the app updating and connecting to Facebook but didnt work

Please help in making a solution

Accepted answers

Jelly_Jenny

@ambar998 I've sent you some details about your player account. You'll find my message from your inbox.

All comments

ambar998

Not received fast race and build a bot 😕😕

ambar998

Where is my fast race 😭😭😭😭

ambar998

Please help me

ambar998

@Jelly Jenny dear check inbox

Jelly_Jenny

@ambar998 I've sent you some details about your player account. You'll find my message from your inbox.

ambar998

Now check it again please

Jelly_Jenny

ambar998 said:

Didn't solve my problem @Jelly Jenny
My game version no is 1.160. 0. 3

You seem to have a different profile picture in the latter screenshot - in case you're not connected to Facebook now but you were before, could you reconnect to Facebook and then play a level to see if that helps. Thanks

ambar998

Didn't solve my problem @Jelly Jenny
My game version no is 1.160. 0. 3

Jelly_Jenny

Hi @ambar998

I checked my game and my trophy was gone too! I went to play a level and after that the trophy re-appeared on the game map. So hopefully your game just needs "reconnect" to your extra challenges and you can do that by playing a level or two.

If that doesn't help, please could you give me your game version number so I can look into this more closely. Thanks

ambar998

I haven't received any competition fast race. Build a bot. And pet

ambar998

@Jelly Jenny
Check it please and tell me where is gold bars and trophy
Please dear help me 😭😭😭

ambar998

Jelly_Jenny

Hi @ambar998

I checked my game and my trophy was gone too! I went to play a level and after that the trophy re-appeared on the game map. So hopefully your game just needs "reconnect" to your extra challenges and you can do that by playing a level or two.

If that doesn't help, please could you give me your game version number so I can look into this more closely. Thanks

bearwithme

Hi @ambar - I see you don't have the trophy at all. I am tagging the Community Moderator @Jelly Jenny to see if she can help (or pass this on to the studio).

ambar998

Help me please

ambar998

Hi.

I am not getting fast race and build a bot and own pet and piggy bank and not any gold bars

Welcome! 👋

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Accepted answers

Jelly_Jenny

@ambar998 I've sent you some details about your player account. You'll find my message from your inbox.

All comments

ambar998

Not received fast race and build a bot 😕😕

Rewards
I am not receiving my rewards
Free bars
How to establish free bars and other
Güçlendirmelerim yok oldu
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
Invisible awards
This is happening a lot. Anyone else?

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…