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Candy Crush only cares about money and not our safety - warning about advertisements

gilly999
gilly999 Posts: 4

Level 1

edited April 2019 in Support
I have now run into 3 Advertisements that are fake. I reported 1 to King and all I got was the political answer of "We care about our customers and their safety. BLAH BLAH BLAH. All I know is I purchased through one of the ads and had to file a claim with my credit card company. Did more research and the website that was linked to the advertisement was eventually closed after I presume the owners/scammers of the website made their money and ran. Can you imagine how many players are on All the King apps and how many of them made these purchases? That I assume was a ton of money scammed. What did King do about it to tighten up their advertising so people like us don't get scammed? Well... they let more fake advertisers to advertise on their games. 
Now there are 2 more ads in the last month that have come up. 1 is an ad for a $50 Folding 5G Cell phone This one came up multiple times over a month. No way there would be a 5G phone for $50 let alone probably not even $500. Now the other is for a $80 Golf surfing type of board which just came up in the last week or so. These retail for $2000. But imagine, you would think King would have some scrutiny and care for their customers, so why wouldn't you trust these companies to be reputable and at least trustworthy despite the ridiculously low price. Unfortunately that is not the case. 
All King cares about is money. How do they not vet out these companies to make sure they are real? Is it really that difficult to ask for information on company, advertisement that will be run, website, and then do some due diligence so people are not scammed. 3 or 4 years ago, King was making $650,000 PER DAY!!!!!! with all this advertising I would guess they would be making OVER $1,000,000 per Day.  You're telling me they can't spend some money and time to make sure we do not get scammed!! How ridiculous. 

Comments

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,889
    Hi @gilly999

    Thank you for your post. As your query relates to advertising in our game, we would kindly ask you to contact our Player Support Team via this link: https://soporto.king.com/contact 
  • mikder
    mikder Posts: 1

    Level 1

    Add another to the list.  Advertisement for Milwaukee tool set - 59$.....should be around $500.00.  These are showing up September 2019.  I checked the website separately and you see only pet supplies except for this magical super price tool set.  We should not be emailing anyone at King.  All advertisers should be noted as DO NOT BUY!!!....that way, King gets the bad press that it deserves for not vetting their advertisers first.
  • gilly999
    gilly999 Posts: 4

    Level 1

    edited September 2019
    mikder said:
    Add another to the list.  Advertisement for Milwaukee tool set - 59$.....should be around $500.00.  These are showing up September 2019.  I checked the website separately and you see only pet supplies except for this magical super price tool set.  We should not be emailing anyone at King.  All advertisers should be noted as DO NOT BUY!!!....that way, King gets the bad press that it deserves for not vetting their advertisers first.
    I was thinking of starting a Website to voice my concerns of these ads and King. I've actually purchased several items to test and see what is actually sent or not. 5 for 5 are ALL scams. Not a single item has been sent. The receipts do not show anything. The emails and websites like you said are not real. 
    I have an inkling that King is somehow behind some if not many of these fake ads. 
    DO NOT BUY ANYTHING. I know it sucks to not get a free life or upgrade weapon but let's AVOID WATCHING ANY ADS. Certainly, absolutely do NOT CLICK ON THE AD. 

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