Problems on Facebook and at King.com

Bruce_Bubello · September 2019

When playing Candy Crush Saga at King.com the board is not displaying messages correctly. Instead it showing code of the message. This only started a couple of days ago ... Also at times, when playing on Facebook, the game runs extremely slow and is some times not playable. Please fix these issues. .... Thank you

Sukanta_Biswas · September 2019

Hi @Bruce_Bubello
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

Please provide as much information as we can for this issue as well as a screenshot or video and I will happy to help look into it. For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

Bruce_Bubello · September 2019

This is from King.com site:

Image: https://us.v-cdn.net/6030983/uploads/editor/6k/0cadg6utfwxp.jpg

On Facebook (and it does not always do it) the game is very, very slow to play. Cookies & History have been cleared

Sukanta_Biswas · September 2019

@Bruce_Bubello
Thanks for the screenshot.
You check out the Flash Player update, and you can try out Google Chrome for the game.😊
Let me know.

Bruce_Bubello · September 2019

Already have the latest Flash Player 32.0.0.255 installed

Sukanta_Biswas · September 2019

Bruce_Bubello said:

Already have the latest Flash Player 32.0.0.255 installed

Give me some time, I'll definitely check and let you know.😊

ckelly13 · September 2019

I am having same problem.

Bruce_Bubello · September 2019

Thank you . .... Now I know for sure it is not my computer doing it.

Problems on Facebook and at King.com

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