Hi @Lisa_L_Lothian
We would like to welcome you to the king community. Thank you so much for being willing to joining.😊
Your game is probably not connected to the server, so you are at level 1. You must be sure that you have not logged in to another facebook on your device. Check your avatar and gold bars.
Let me know.
The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English