5436 has problem constant loading

TutTut Posts: 91 Level 3
 I got 5 moves left the game and then the game started loading candies out the left upper port  and would not stop I had to abort  game i have a vedio if you need it.

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 20,135 Candy Moderator
    Hi @Tut
    We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

    This problem can occur if the Internet is disconnected while playing the game.This is a problem like app crashing.Tell me what device you're using then I'll ask for some troubleshooting checks.
    Let me know...

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  • Steelers4LifeSteelers4Life Posts: 4 Newbie
    Same here just loads a nd says report and okay? Help never had problems loading game app? Help please???
  • TutTut Posts: 91 Level 3
    I just closed it and played it again i had no problem the second game. Ive had loading problems on other levels a long time ago.  But when it happened I want to tell them right away .
  • TutTut Posts: 91 Level 3
    Try closing the whole window. Or turning off and on the device i dont reall know what to tell you but im sure someone will respond if that doesnt work.
  • Steelers4LifeSteelers4Life Posts: 4 Newbie
    It works on my big tablet and now on my samsung tablet all of a sudden i did an update and just now loads and quotes report and okay?  I un and reinstalled 
  • Steelers4LifeSteelers4Life Posts: 4 Newbie
    Tut said:
    I just closed it and played it again i had no problem the second game. Ive had loading problems on other levels a long time ago.  But when it happened I want to tell them right away .
    Tut said:
    Try closing the whole window. Or turning off and on the device i dont reall know what to tell you but im sure someone will respond if that doesnt work.
    Alright I'll try that and thanks 4 the help
  • TutTut Posts: 91 Level 3
    Great i hope its fixed now good luck with your games. Got to get to that finish line every week😁
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