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Out of nowhere my level went from 1700’s to 30. How do I get my level back?

bmando

How do I get my level back. Out of nowhere went from 1700 to 30.

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bmando

Not in english. Do not understand.

Sukanta_Biswas

12345678900987654321 said:

نظر خود را تایپ کنیدسطح خودم که بالای 1005 بود الان به اول بازی برگشتم
لطفا مشکل بنده حل کنید

Our community has given importance to English as the main language.

This attempt for someone who can understand each other or explain their problems to others.You can use Google Translate to change the language. 😉

12345678900987654321

نظر خود را تایپ کنیدسطح خودم که بالای 1005 بود الان به اول بازی برگشتم
لطفا مشکل بنده حل کنید

Sukanta_Biswas

@bmando
https://community.king.com/en/candy-crush-saga/discussion/177815/how-to-guide/p1?new=1
You will find the guide here.

bmando

I’ve been playing candy crush for 4 years on my iPhone only. Did not know about saving.

Is I can’t get level back then so be it. Still don’t understand why it went to level 30 after 4 years. Thank you for trying to help.

I have a picture of the

map but don’t know how to attach it here.

Sukanta_Biswas

@bmando
You were playing the game without following the rules for saving the game, and therefore no information was stored on your game. But I do not understand why your game went back to 30 level.🤔
Did you log into Facebook on the device?
Show me a screenshot of your game map.
For instructions on how to take a screenshot please visit here https://www.take-a-screenshot.org/

bmando

I did not sink yo Facebook or the Kingdom. . I did explain what happened. I went to play candy crush as I usually do and my level was on 30. I have no idea why. That has never happened before. I was in the 1700’s. That’s all I can say. When I opened the game it was on 30. Would just like my level back and am asking why it just went to level 30 out of nowhere.

Sukanta_Biswas

Hi @bmando
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

Of course I want to help you, but you need to give me some more information.If I get the right information from you, it will be easy for me to help you. Tell me, did you sync the game to Facebook or the Kingdom?
Please explain in detail why this problem is happening.