Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

What Is Happening With Candy Crush Saga? Why Is It Taking Away Boosters ?

@Jelly Jenny , please tell me what is happening!

This has been happening to me for 3 consecutive days already. It is not funny anymore! It is bad enough when levels are extremely difficult to complete especially beyond 5000. I noticed that when I keep completing levels consistently for several times on First Try, there is a point where my Build-A-Bot Challenge Bot or Space Dash Space Ships all of a sudden disappear. I did not expect this to happen last 2 days, I thought it was some sort of a glitch.

Without my Space Dash Space Ships, it is a waste to play and just lose. I have to give up even if I have over 55 minutes of Color Bombs. I need all my 5 Space Ships (Green, Blue, Red, Purple & Gold) back so I can continue to play. Today, I was able to take Screen Shots to prove that this happened.

My Weekly Race Gold was reset Sunday night but I did not get the prize when I was Number #1 before it was reset.

Current Level is 5387

These are all my Space Ships until all of a sudden they were taken away.

At 5386, I was in the Top 10%. How could I lose my Space Ships?

I have to quit even though I have 55:57 of Color Bombs because my Space Ships were

taken away without losing a level. Why take them all away?

I can't play Level 5387 and move forward when all my Space Ships are gone.

Welcome! 👋

Sign in or create an account to join the fun.

Comments

Idk then, but that's what they told me. Unless the event ended?

@Khoddiey_Clark

If there was a maintenance, the App won't let you play the game. It should open a window with the message "Sorry For The Inconvenience, we are currently undergoing maintenance. Please come back later!" Other popular games have this message. I can't say this for sure with Candy Crush Saga. CCS should have this in place.

Go to my account and view a discussion called Missing booster spaceship feature, and scroll through the comments.

This one of them

Khoddiey_Clark said:

I have had it happen where my booster build thing have disappeared and when I asked about it, they said its because they're doing maintenance on the game and should be back soon.

@Khoddiey_Clark

That is so untrue. That is an excuse not the cause.

I have had it happen where my booster build thing have disappeared and when I asked about it, they said its because they're doing maintenance on the game and should be back soon.

Khoddiey_Clark said:

I think it's like 5 levels in a row to max them out tbh. Yes it's alot of scrolling as I go all the back to the start, but it helps me through the really hard levels.

Ik that cc take certain things way to do maintainace on them so that's probably what happened. I very much doubt they will give you all your stuff back? You best bet is to get the booster bot things back yourself tbh. Yes, it's a hassle but it will help you alot.

@Khoddiey_Clark

I have been playing this game since 2012. Believe it or not, I was accused of working for King Games before in this Community because I used to defend King on some postings.This situation is the worst of the worst and they can't even explain it. Maintenance should not affect any boosters that were already distributed. Where did you get that idea? I am not new to the Gaming World. This is not the only game I play online so I am familiar with how gaming works.

I think it's like 5 levels in a row to max them out tbh. Yes it's alot of scrolling as I go all the back to the start, but it helps me through the really hard levels.

Ik that cc take certain things way to do maintainace on them so that's probably what happened. I very much doubt they will give you all your stuff back? You best bet is to get the booster bot things back yourself tbh. Yes, it's a hassle but it will help you alot.

Khoddiey_Clark said:

You do realise you can go back and complete previous levels to get your space booster thing or build a bot

Why do I have to do that when I have several new levels to complete? Before my Space Dash 5 Space Ships disappeared, my Build-A-Bot Booster Bot was at its maximum efficiency when it all of a sudden disappeared. Unfortunately, it was unexpected. I didn't see it coming which was the reason why I didn't have ScreenShots for it.

Have you had this experience? You seem to be OK with this happening to other people. Don't you want to find out what is going on?

You do realise you can go back and complete previous levels to get your space booster thing or build a bot

Jelly Jenny said:

Hi @mercerik

Sorry your tag slipped through the cracks

The last phase of the Space Dash will reset all the way to the beginning if you lose a level. Meaning if you go even back in levels and fail them, the Dash will reset back to zero.

If the Space Dash resets without you failing any levels, could confirm if you have that happen on a certain time of the week?

For the Weekly Race I'm assuming it's the kind where you get rewards so I have sent you a compensation your way to make up for the missed rewards.

@Jelly Jenny

I know all of these because I have been winning these week after week till it reset abruptly Monday last week after I built my 5 Space Ships an hour later since I got the Space Dash in the Fun Events. This was not normal.

Why were you asking me to confirm that this happened when you have all the ScreenShots showing above with Date Stamp in the Systray?

The Weekly Race - Gold is a Facebook Friends' Competition on Progress based on the numbers of Levels Completed in a week. It gets reset to zero every Sunday evening with banners sent to Top 3 Players with Prizes depending on the ranking. Why do you have to assume? Don't you know this? Why do I get a feeling that you are not confident with your answers?

Sorry your tag slipped through the cracks

The last phase of the Space Dash will reset all the way to the beginning if you lose a level. Meaning if you go even back in levels and fail them, the Dash will reset back to zero.

If the Space Dash resets without you failing any levels, could confirm if you have that happen on a certain time of the week?

For the Weekly Race I'm assuming it's the kind where you get rewards so I have sent you a compensation your way to make up for the missed rewards.

Hi @Jelly Jenny !

It has been 5 days since I tagged you on this thread but I never got any answer.

@Deryck

It is unusual for the 5 Space Ships to disappear all at once. You'll have to lose one level at a time to make them disappear one by one. I never lost any level as you can see in the ScreenShot.

With the level I am in, it is hard to win without Space Dash or Build-A-Bot Challenge Boosters. Having any of these around gives me a chance to get 2 Color Bombs side by side at the beginning of the game.

@mercerik I agree, and also think it unusual your ships entirely disappeared. Usually when the event resets for me at the beginning of each week, it starts from the middle, meaning I have half the boosters already.

Unless I'm misunderstanding your issue, you'd only have to build your ships one time though? Or are they all disappearing every time you build it? That'd be a pain!

With L976, I can build my entire fleet in literally under 1 minute. So that's why I'd said I don't mind if I have to rebuild. But in my case losing a level means losing only one layer, not starting back from scratch.

AnaHide said:

It's years now I am playing Candy Crush and I feel that my game is being robbed, first the lives are taken away when we could give some to friends, but also ask for some, and now…..no more Boosters when points are gathered.
You are clearly sabotaging the game for us to pay….I find it nasty, and you could have told us.
Not happy at all!

@AnaHide

Hi there! Welcome to the Community!

It has been over 24 hours since I posted this thread. I have not heard anything yet about this issue. I am hoping this has not fallen on deaf ears. I still have not gotten my Space Ships back. I was able to move forward and now stuck on Nightmarishly Hard Level 5389. My Space Dash 5 Space Ships are my only hope of moving forward with better chances of getting 2 Color Bombs Side-by-side. It wasn't fair that they were taken away without losing a life. Since it is a waste of time to play with no boosters, I am now playing Mario Kart Tour 2019 instead. At least it makes me laugh and forget about my boosters abruptly taken away.

It's years now I am playing Candy Crush and I feel that my game is being robbed, first the lives are taken away when we could give some to friends, but also ask for some, and now…..no more Boosters when points are gathered.
You are clearly sabotaging the game for us to pay….I find it nasty, and you could have told us.
Not happy at all!

@Deryck

The first 2 days I just ignored it because I thought they were just glitches. This morning, I got the Space Dash in my Fun Events and started from scratch. Wouldn't you be upset if all you do is rebuild? This is not right! This is not fair!

@mercerik But the event (Space Dash, bot) itself still stays in the Events tab?
That's..good though, no? That way you can just rebuild.

For me the fastest way to build the ships/bot is replaying L976: few moves and relatively simple goal (esp. if you begin with the timed color bomb at your disposal).

I agree it's annoying if yours constantly resets for no reason. That might've happened to me a few times but not often. But to be honest I rebuild my ship/bot so often using L976 that I don't mind or care if it resets or if I must lose a level/lose a booster layer.

From what you posted, it does seem like King is punishing high-performing players. 🔎 hmm..

Comments

Idk then, but that's what they told me. Unless the event ended?

@Khoddiey_Clark

If there was a maintenance, the App won't let you play the game. It should open a window with the message "Sorry For The Inconvenience, we are currently undergoing maintenance. Please come back later!" Other popular games have this message. I can't say this for sure with Candy Crush Saga. CCS should have this in place.

Go to my account and view a discussion called Missing booster spaceship feature, and scroll through the comments.

This one of them

Khoddiey_Clark said:

I have had it happen where my booster build thing have disappeared and when I asked about it, they said its because they're doing maintenance on the game and should be back soon.

@Khoddiey_Clark

That is so untrue. That is an excuse not the cause.

I have had it happen where my booster build thing have disappeared and when I asked about it, they said its because they're doing maintenance on the game and should be back soon.

Khoddiey_Clark said:

I think it's like 5 levels in a row to max them out tbh. Yes it's alot of scrolling as I go all the back to the start, but it helps me through the really hard levels.

Ik that cc take certain things way to do maintainace on them so that's probably what happened. I very much doubt they will give you all your stuff back? You best bet is to get the booster bot things back yourself tbh. Yes, it's a hassle but it will help you alot.

@Khoddiey_Clark

I have been playing this game since 2012. Believe it or not, I was accused of working for King Games before in this Community because I used to defend King on some postings.This situation is the worst of the worst and they can't even explain it. Maintenance should not affect any boosters that were already distributed. Where did you get that idea? I am not new to the Gaming World. This is not the only game I play online so I am familiar with how gaming works.

I think it's like 5 levels in a row to max them out tbh. Yes it's alot of scrolling as I go all the back to the start, but it helps me through the really hard levels.

Ik that cc take certain things way to do maintainace on them so that's probably what happened. I very much doubt they will give you all your stuff back? You best bet is to get the booster bot things back yourself tbh. Yes, it's a hassle but it will help you alot.

Khoddiey_Clark said:

You do realise you can go back and complete previous levels to get your space booster thing or build a bot

Why do I have to do that when I have several new levels to complete? Before my Space Dash 5 Space Ships disappeared, my Build-A-Bot Booster Bot was at its maximum efficiency when it all of a sudden disappeared. Unfortunately, it was unexpected. I didn't see it coming which was the reason why I didn't have ScreenShots for it.

Have you had this experience? You seem to be OK with this happening to other people. Don't you want to find out what is going on?

You do realise you can go back and complete previous levels to get your space booster thing or build a bot

Jelly Jenny said:

Hi @mercerik

Sorry your tag slipped through the cracks

The last phase of the Space Dash will reset all the way to the beginning if you lose a level. Meaning if you go even back in levels and fail them, the Dash will reset back to zero.

If the Space Dash resets without you failing any levels, could confirm if you have that happen on a certain time of the week?

For the Weekly Race I'm assuming it's the kind where you get rewards so I have sent you a compensation your way to make up for the missed rewards.

@Jelly Jenny

I know all of these because I have been winning these week after week till it reset abruptly Monday last week after I built my 5 Space Ships an hour later since I got the Space Dash in the Fun Events. This was not normal.

Why were you asking me to confirm that this happened when you have all the ScreenShots showing above with Date Stamp in the Systray?

The Weekly Race - Gold is a Facebook Friends' Competition on Progress based on the numbers of Levels Completed in a week. It gets reset to zero every Sunday evening with banners sent to Top 3 Players with Prizes depending on the ranking. Why do you have to assume? Don't you know this? Why do I get a feeling that you are not confident with your answers?

Sorry your tag slipped through the cracks

The last phase of the Space Dash will reset all the way to the beginning if you lose a level. Meaning if you go even back in levels and fail them, the Dash will reset back to zero.

If the Space Dash resets without you failing any levels, could confirm if you have that happen on a certain time of the week?

For the Weekly Race I'm assuming it's the kind where you get rewards so I have sent you a compensation your way to make up for the missed rewards.

Hi @Jelly Jenny !

It has been 5 days since I tagged you on this thread but I never got any answer.

@Deryck

It is unusual for the 5 Space Ships to disappear all at once. You'll have to lose one level at a time to make them disappear one by one. I never lost any level as you can see in the ScreenShot.

With the level I am in, it is hard to win without Space Dash or Build-A-Bot Challenge Boosters. Having any of these around gives me a chance to get 2 Color Bombs side by side at the beginning of the game.

@mercerik I agree, and also think it unusual your ships entirely disappeared. Usually when the event resets for me at the beginning of each week, it starts from the middle, meaning I have half the boosters already.

Unless I'm misunderstanding your issue, you'd only have to build your ships one time though? Or are they all disappearing every time you build it? That'd be a pain!

With L976, I can build my entire fleet in literally under 1 minute. So that's why I'd said I don't mind if I have to rebuild. But in my case losing a level means losing only one layer, not starting back from scratch.

AnaHide said:

It's years now I am playing Candy Crush and I feel that my game is being robbed, first the lives are taken away when we could give some to friends, but also ask for some, and now…..no more Boosters when points are gathered.
You are clearly sabotaging the game for us to pay….I find it nasty, and you could have told us.
Not happy at all!

@AnaHide

Hi there! Welcome to the Community!

It has been over 24 hours since I posted this thread. I have not heard anything yet about this issue. I am hoping this has not fallen on deaf ears. I still have not gotten my Space Ships back. I was able to move forward and now stuck on Nightmarishly Hard Level 5389. My Space Dash 5 Space Ships are my only hope of moving forward with better chances of getting 2 Color Bombs Side-by-side. It wasn't fair that they were taken away without losing a life. Since it is a waste of time to play with no boosters, I am now playing Mario Kart Tour 2019 instead. At least it makes me laugh and forget about my boosters abruptly taken away.

It's years now I am playing Candy Crush and I feel that my game is being robbed, first the lives are taken away when we could give some to friends, but also ask for some, and now…..no more Boosters when points are gathered.
You are clearly sabotaging the game for us to pay….I find it nasty, and you could have told us.
Not happy at all!

@Deryck

The first 2 days I just ignored it because I thought they were just glitches. This morning, I got the Space Dash in my Fun Events and started from scratch. Wouldn't you be upset if all you do is rebuild? This is not right! This is not fair!

@mercerik But the event (Space Dash, bot) itself still stays in the Events tab?
That's..good though, no? That way you can just rebuild.

For me the fastest way to build the ships/bot is replaying L976: few moves and relatively simple goal (esp. if you begin with the timed color bomb at your disposal).

I agree it's annoying if yours constantly resets for no reason. That might've happened to me a few times but not often. But to be honest I rebuild my ship/bot so often using L976 that I don't mind or care if it resets or if I must lose a level/lose a booster layer.

From what you posted, it does seem like King is punishing high-performing players. 🔎 hmm..

Recent Announcements

🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
It's Time to Wish Happy Birthday🎂to the CCS Players with Birthdays in November🎉
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…

Quick Links

🏠 Home

🐟 The Crush & Tell Fish episode is here, and you don’t want to miss this one!
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
🎶 Wake Up, Rehearse, Perform – Music Season Is Here 🥳
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Looking Back: What’s Felt Better in Candy Lately? 🧐
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…

Active Discussions

How are do you currently feel about Candy Crush? Let's share our thoughts and get our voices heard!
Hello fellow candy crushers, I am tired of seeing the "counting up" threads that keep pushing real concerns and complaints into the abyss. I know this may be a long shot but I read this proverb, "A journey of a thousand miles begins with a single step". I wanted to start this thread so that we can all actively express how…
🙋‍♀️ Welcome to the Community!
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
🛒 Let's start shopping on Black Friday!
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
Rewards
I am not receiving my rewards
Free bars
How to establish free bars and other

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.