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Music box

yostie53
yostie53 Posts: 1 Newbie
in Support
I keep getting a music box to reach but when I get there it says find the key but there’s never a key to reach anywhere. What’s up with that ? 
Flag · Helpful 1Sweet Love Haha

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Candy Moderator
    Hi @yostie53
    We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗

    We're very sorry for your problem, This can happen for some reasons, but the problem is rare.
    You must be sure, because you received the key, it may not have pop up for temporary problem.Notice if you've got the next key milestone. The following are some of the reasons that can cause such problems, so check them out.
    Check app update.
    Check the device's date and time.
    Slow / weak Internet.
    Let me know.
     
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