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Error

MarAlaniz
MarAlaniz Posts: 4

Level 1
in Support
The videos do not play.  The game closes.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @MarAlaniz
    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In then let me know..
  • MarAlaniz
    MarAlaniz Posts: 4

    Level 1
    @Sukanta_Biswas. I did all, but it remains the same, with error.
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    MarAlaniz said:
    @Sukanta_Biswas. I did all, but it remains the same, with error.
    Playing video makes your game shut down?
    Is there any other big app installed on your device that is affecting your device's RAM?
  • terezerbino
    terezerbino Posts: 1

    Level 1
    No he recibido el pago que hice
    el 17 de octubre 

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