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Why have I lost my fun events when i’ve Upgraded my phone?
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Answers
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Hello @RichDelude and welcome to the Community! When you are referring to Special Events - do you mean the wheel and trophy icons that show up (along with the backpack) on the right side of the screen? Can Some things you can try is make sure you have the latest version of the app and that your cache is cleared. Then turn off your phone and then turn it on again. If you still don't have those icons, can you please take a screen shot of your game so I can see if either of those items is missing? Then I can try and help you further.
FYI - When you change to a new device (if that is what you mean when you said you have upgraded your phone), you will keep your gold bars and your game progress (as long as you play either thru FB or king.com) but you will lose all your boosters and lives because those or saved to each individual device. -
I have the same problem =( please help me!!!bearwithme said:Hello @RichDelude and welcome to the Community! When you are referring to Special Events - do you mean the wheel and trophy icons that show up (along with the backpack) on the right side of the screen? Can Some things you can try is make sure you have the latest version of the app and that your cache is cleared. Then turn off your phone and then turn it on again. If you still don't have those icons, can you please take a screen shot of your game so I can see if either of those items is missing? Then I can try and help you further.
FYI - When you change to a new device (if that is what you mean when you said you have upgraded your phone), you will keep your gold bars and your game progress (as long as you play either thru FB or king.com) but you will lose all your boosters and lives because those or saved to each individual device.
