My candy shop wont open

Question

Hello.  I notice the problem in 2 areas.  First, if I choose the backpack icon (see screen shot), then choose the gold bars icon it says I have 59 bars.  Then i choose the "get gold bars" icon (see screenshot), then it goes to the screenshot of the candy shop not opening - it just has a spinning circle in the middle of the screen.  The shop never opens.
I also experience this at the end of a level that I haven't passed.  It gives you the option to "win moves" see screenshot.  I choose this and the next screen comes up but it never loads.  See screenshot.  It sits on loading and never changes.

Sukanta_Biswas · Answer

Follow the link https://community.king.com/en/blog/discussion/comment/324510/#Comment_324510
You will find information about Community Guide here.

lma05485 · Answer

Thanks for the response.
And I'll wait for the answer later ..

lma05485 · Answer

How can I upload photos of my problem to the site?

I have now updated to the latest version 1.164.0.3 and it didn't help.