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Unsuccessful Purchase

Angie13
Angie13 Posts: 2

Level 1

When I try to buy something it says it was an unsuccessful purchase and I have not been charged for it.  I am getting charged anyway and not getting the gold. I am out $5.95 and about 50 gold.

Answers

  • Angie13
    Angie13 Posts: 2

    Level 1

    What can you do to make this right?
  • Hi @Angie13
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.🤗

    We're very sorry for your problem 😭
    If there is a problem with the purchase you will need to click on it and follow the steps.
    We don't handle purchase issues in the community.
    You can contact our Player Support directly, here.

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