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SVM · October 2019

I accidentally deleted my Candy Crush Saga App from my phone when I reinstalled it I lost where I was and I was on level 2256 how do I get it back!
Help!!

Sukanta_Biswas · October 2019

Hi @SVM
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

Did you regularly connect the game to Facebook?
How much was your level before you uninstalled the game app & now ?

If I get the right information from you, it will be easy for me to help you.

Please let me know..

teresanevelspratt · December 2019

I have the same issue. I deleted on my phone and now showing me at level 1. I haven't played on facebook in a while because the screen is too large on my page and I don't know how to adjust it. Please help an old lady out. No clue how to fix these issues.

Sukanta_Biswas · December 2019

teresanevelspratt said:

I have the same issue. I deleted on my phone and now showing me at level 1. I haven't played on facebook in a while because the screen is too large on my page and I don't know how to adjust it. Please help an old lady out. No clue how to fix these issues.

Hi @teresanevelspratt 😉
If you haven't already synced the game to Facebook or the Kingdom, you've lost game progress. But do not despair, you will be returned to the correct level.😉
You should Contact Us at Player Support. There you can find solutions.😊

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