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Why is the envelope always blank/empty for?
Answers
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Hi there, @mchellp ! Welcome to the Community!mchellp said:Why don't I ever have any messages? What is this for? Thanks for your help!
Why don't I ever have any messages? What is this for? Thanks for your help!
The Envelope that you are referring to in the Game Map stores the Gift of Lives and Request For Lives from Friends. If that is empty, it means you have not received any from them.
Hope this helps! Please let me know if you have other questions or concerns!
Thanks!
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mchellp said:That envelope is ALWAYS empty.
Hi there, @mchellp @anmontoya2014 !anmontoya2014 said:What if u have a friend send u a life but the envelope is still blank and cant click on it. I have had it happen now 2 times
What device are you playing Candy Crush Saga on? Do you have more than one?
Please let me know!
Thanks! -
Welcome to the King Community.
Your envelope is always blank, meaning that the live exchange system is not working in your game, and this can be a problem for a variety of reasons.
Anyway let me know again if you get the solution through troubleshooting steps by following the link below.
Thank you😊
