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Why does the game tell me I don't have an Internet connection? I do & I have checked.
Best Answers
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Hi @Ircrecelius1, welcome to our community. Where are you playing the game - computer or mobile? Which platform are you using - Facebook, Windows 10 or king.com? Are you clearing out the history daily? Once I get more information from you I will try to direct you further.
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As long as you have a King account that allows you to sign in and out with a password your progress will not be lost. I was at level 6094 when I uninstalled so I understand being afraid of having to start over. I don’t have Facebook but I can sign in and out of my King account with my password. Therefore my progress is always saved. As stated before you will lose your boosters.
Answers
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Hi @Ircrecelius1, welcome to our community. Where are you playing the game - computer or mobile? Which platform are you using - Facebook, Windows 10 or king.com? Are you clearing out the history daily? Once I get more information from you I will try to direct you further.
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I’m still having this same problem with no internet connection and I have been following all the recommended “fixes” from your support emails. I have nothing left to try so hopefully this is a server problem which King will fix. I don’t have a Facebook account so that is the one thing I am unable to try.
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If I uninstall the game and sign back in will I still be at level 6094- I have finished all levels available on my iPad and do not wish to start over. But since I am having the same problem on my iPhone and my iPad I have to think this a King issue and not a device issue. However I will uninstall on both devices if I will be able to sign back in and be at my current level. I don’t care about lives and boosters that much.
