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Sync King with Facebook

Verdis
Verdis Posts: 11

Level 1
in Support
Please,

I play Candy with my IOS phone and I would like to sync it with Facebbok

Thanks
«13

Answers

  • _Elsa_
    _Elsa_ Posts: 37,294
    Hi @Verdis, welcome to our community.  You can only sync the two of them on king.com with a computer.  Do you have access to a computer?   You can follow the steps from here.
  • Verdis
    Verdis Posts: 11

    Level 1
    Hi Elsa,

    thanks for the link, but my wish is to pass the progress that I have in King (above the 6K level) to the Facebook.

    Thanks
  • _Elsa_
    _Elsa_ Posts: 37,294
    It doesn't matter which one has the higher progress because once you sync them together they should be the same level on both.  Have you tried it yet?
  • Verdis
    Verdis Posts: 11

    Level 1
    Hi Elsa,

    I have entered the link you gave me and I think I have done all the steps. Now the iphone tells me that there are connection problems and does not let me do anything (play yes but without connection)
  • _Elsa_
    _Elsa_ Posts: 37,294
    Are your levels now synced?
  • Verdis
    Verdis Posts: 11

    Level 1
    I go in with the email account and see my 6k levels, but I can't log in with Facebook because of the problem I told you about connection, so I can't see if it's synchronized
  • _Elsa_
    _Elsa_ Posts: 37,294
    Are you not able to log in with Facebook at all?  The players who are writing about no connection are able to get into the game but then they get the message no Internet connection.  Try clearing out your phone and follow the steps from here.  Let's see if the troubleshooting helps.
  • HisBeauty55
    HisBeauty55 Posts: 4

    Level 1
    I would like to sync king to facebook
  • Verdis
    Verdis Posts: 11

    Level 1

     
    I can enter the game, but it tels me that I have no connection and does not allow me to change the email account to Facebook.
  • _Elsa_
    _Elsa_ Posts: 37,294
    @Verdis, unfortunately the only way to get rid of that message is to uninstall and reinstall the game but I have to warn you that you will lose all lives and boosters because they are only saved to your device.  All gold bars will remain because they are saved on their server.

    Hi @HisBeauty55, if you would like to sync both of them together you need to go to king.com and follow the steps here.

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