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I didn't receive my daily bonus on crush saga..it popped up but my rewards didn't

Chiraq
Chiraq Posts: 3

Level 1
in Support
Didn't receive my daily bonus on crush saga

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hi @Chiraq
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😉

    I will need some more information to answer you so please help me with the correct informations.
    What device are you using for the game?
    Did you connect the game to Facebook or the Kingdom?
    What is game app version?
    Show me a screenshot of your game map.
    Let me know, I'll ask you to do some troubleshooting checks.

  • Chiraq
    Chiraq Posts: 3

    Level 1
    Im using a Android yes I was connected it was like the game had a momentary glitch
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Chiraq said:
    Im using a Android yes I was connected it was like the game had a momentary glitch
    I noticed some problems with your game and your game is probably not fully connected to the server.
    Right now, I'm asking you to check the steps below.
    Check App Update > Log Out Game > Restart Device > Open Game & Log In.
    Let me know.
  • sangeeta25
    sangeeta25 Posts: 3

    Level 1
    I cannot able to connect it with face book 

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