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Error message

cmjrbd
cmjrbd Posts: 2 Newbie
in Support
Why do I keep getting this message?  I am already connected through Facebook.

thank you


Flag · Helpful 1Sweet Love Haha

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932 Crushing Legend
    Hi @cmjrbd
    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    This is usually a problem for a weak Internet. However, if your game is not fully connected to the server then this problem may occur. Right now, I'm asking you to check the steps below.
    Check App Update > Log Out Game > Restart Device > Open Game & Log In.
    If the problem is not resolved let me know again.
    Flag · Helpful Sweet Love Haha
  • cmjrbd
    cmjrbd Posts: 2 Newbie
    Hello -

    i tried what you suggested but it did not work.  I am still having the same problem.

    Thank for your suggestion though.
    Flag · Helpful Sweet Love Haha

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