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level 6136

Youlanda_
Youlanda_ Posts: 12

Level 2
in Support
I need help with level 6136.   chocolate is eating the keys but not unlocking the locks.  tried everything.  now after the chocolate eat all the keys no extra keys fall so can,t even pay my way off this level.   user ID 100004598461300.  updated desktop today.  love playing this game but this is going on to long.  hate to stop playing because of one level.  please fix thank you
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Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Hi @Youlanda_
    Welcome back to the King Community.

    The information I have, this level has been resolved but if your problem is the same then give me some info.
    What device you're using for this game?
    What is app version?
  • Youlanda_
    Youlanda_ Posts: 12

    Level 2
    yes still having same problems,   use desktop and laptop, on facebook. please help
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    Youlanda_ said:
    yes still having same problems,   use desktop and laptop, on facebook. please help
    6326 Level is currently resolved.
    Please restart your game & check again.😊
  • Youlanda_
    Youlanda_ Posts: 12

    Level 2
    yes still having same problems,  the only difference is the extra keys are back.  level 6136, is not fixed on my end.  the chocolate eats the keys but they are still not unlocking,  about ready to just give up. please fix
  • Peter_Thompson
    Peter_Thompson Posts: 6

    Level 2
    Level 6136 does not work they need to fix it ..WHY DON'T THEY FIX IT

  • bearwithme
    bearwithme Posts: 16,689
    I have passed this on to the CM.  As @Sukanta_Biswas has stated, the studio has made several fixes to the level but it appears that some specific platform and software combinations may still have a problem.  Please post here the make/model and software version of the device you are playing on as well of possible a screenshot showing the issue.  This will help the studio troubleshoot your specific problem with this level.
  • Youlanda_
    Youlanda_ Posts: 12

    Level 2
    not sure of software version.  using desk top widow 10.  and laptop window 7.  user ID 100004598461300 playing on facebook
  • Youlanda_
    Youlanda_ Posts: 12

    Level 2
    about level 6136,  not sure if this is the information you want.  version 10.0.18362, type 64 and window system 32.  really getting tired of this level.  
  • Peter_Thompson
    Peter_Thompson Posts: 6

    Level 2
    Seriously Level 6136 CAN'T be done WHY WHY WHY don't they fix it.If it not fixed today I will delete Candy Crush Saga
  • Peter_Thompson
    Peter_Thompson Posts: 6

    Level 2
    I think candy crush saga is trying to stop me playing the game because I don't spend enough money on the game SHAME ON YOU Candy Crush Saga !!!!!!!!!!!!!

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