Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @boreiv - as long as you have been playing the game either thru king.com or Facebook, customer support can help you and restore your lost levels. Check here. Then follow what the directions tell you to do and make sure you explain on the form that you have lost your progress and need their help to restore your lost levels. You will also need to include your player ID on the form. You can click on this link to see how to "Find Game ID Number".