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Why can't I use my booster wheel or gold bars?

Nisalove
Nisalove Posts: 4

Level 1
in Support

Each time I try to use the booster wheen it just spins and spins. Each time I try to use my gold cars it doesn't work either. I've reinstalled the program twice already but no luck.

Answers

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to this community


    I will give you a link and please look for your device and the problem. If you have not found anything, please contact us.


    https://community.king.com/en/blog/categories/blog-posts


    Thank you and good luck

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @Nisalove

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.😊

    We are very sorry for your problem and I will need some information to understand your problem.

    What device you're using for this game?

    What is game app version?

    Are you playing the game by connecting to Facebook?

    Show me a screenshot of your problem.

  • Nisalove
    Nisalove Posts: 4

    Level 1

    Hello. Thank you for responding. I'm using a Huawei p30 lite. I am not connected to Facebook as I do not use Facebook. The daily booster wheel works but when I'm in a game and I die and try to us emy hold it doesn't load or try the free booster wheel to help it also doesn't work. Here is two screenshots so long.

    Screenshot_20200208_133830_com.android.vending.jpg
    Screenshot_20200208_133717_com.king.candycrushsaga.jpg


Hey! Would you like to give us your opinion?

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