Life requests stay in mailbox/ Lives do not get sent or received

Spinnifix · February 2020

Hello and welcome to this community

Unfortunately, it's a known issue since I had it yesterday too. I had already passed it on. Just don't know if something will be done. Please be patient.

Good luck

babeth72330 · February 2020

Screenshot_20200207-101906_Candy Crush Saga.jpg

Screenshot_20200207-101936_Candy Crush Saga.jpg

Screenshot_20200207-101952_Candy Crush Saga.jpg

Bonjour sur 25 messages jai que 7 demandes de vie et 4 vies offertes.ca bug depuis 1 semaine.merci de votre aide

Elisabeth

henidesai · February 2020

Even if I approve life request, whenever I open candycrush app I am getting same requests again and again. Even if I try opening app after every 5-10 min, I am getting samr requests again.

fish123 · February 2020

I am getting the same requests again and again?

pingugu · February 2020

I'm facing the same problem, still have a message in "Your messages" when I restart the Candy Crush

bearwithme · February 2020

Hello everyone @henidesai @fish123 @pingugu and welcome to our friendly King Community. Thank you for the information. This issue has been noticed and reported to the CMs for the game. We will let you know any additional information about this issue, once we have heard back from the studio.

Thank you for your patience. In the meantime - can you please tell me the make and model and software version of the platform you are playing on - in case this problem is linked to a specific platform?

Thank you very much!

henidesai · February 2020

Model vivo 1804

Android version 8.1.0

Software version PD1814F_EX_A_1.8.5

bearwithme · February 2020

Thank you for the information @henidesai . It will be passed to the studio.

pingugu · February 2020

Model Sony G8142

Android version 9

Software version 47.2.A.10.107

bearwithme · February 2020

Thank you for the information @pingugu .

Life requests stay in mailbox/ Lives do not get sent or received

Answers

Categories