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I’m on level 1655 but lots of the levels below are missing and it starts me off at level 81 ?
Hi and Welcome to the King Community
Please check this page how to get it restored your game
Feel free post in new thread since this from 2020. Thank you
I was I on 2480 and it’s making me start to 1, can I recover it?
I was over 1973, then my IPhone 5SE stopped and I lost my position. Is It possible to get recovered?
Thank you will do
@Ashy Please make sure the game is connected to the same Facebook or King account where you saved the game on. Check also this page.
If nothing helps to get back your levels, please email Player Support from the game's Settings and Help Center so they can restore them manually for you.
Hello @Ashy A Warm Welcome Back to our lovely King Community 🤗
I am sorry to say that I am not very clear about the issue you are having in the game!!
1) Are you saying you have lost your level progress from the game and you are finding yourself at level # 81?
2) Or you cannot see the levels in your map? If it is the second issue, can you please post a screenshot for us to better understand the issue?
Please type in the blank dialogue box located below to reply back. And to post the screenshot, select the 2nd icon that you see in the bottom left corner of the dialogue box.
Talk to you soon! Have a great rest of the day/evening! 🌺
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks