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Candy crush has reset.
Please help - My phone went flat overnight and when powered it this morning, my candy crush had reset. I had started my candy crush journey before it had the capability of connecting with facebook so it was never joined together. I was up to level 5015 and are devastated that it has all gone, can anyone please recommend a solution.
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Hello! @DebInnes 👋
Welcome to Sweet King Community!
Oh No! Have you lost your current level on Candy Crush Saga? 😢
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If you have followed these troubleshooting steps of this problem but it's not worked, don't worry! 😊
You can click on "Contact Us" here. You can find on the bottom of the Community page:
Then you make sure your email is correct, write your full name. After that, you choose a game is "Candy Crush Saga", you choose a topic is "Problem with my game" and subtopic is "Game didn't save". (Here is my example as below) 👇
Finally you tell them "Why are you asking this problem?" and click on "submit".
So you wait for Community Team (but it has taken longer) until their team will answer and help you about this issue/problem while you receive your email. 😊
I hope this helps too! 😉
And you don't forget to see hot news such as contests (join to answer it to chance to win gold bars (boosters)) and other news! 😉
So click here to check amazing hot news! 📰
Have a nice day! 😊
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