PLEASE HELP!

Lupe_Ramirez · September 2018

My friend was not coming out on my friend’s list to request lives so after other failed attempts, I deleted the app in the hope it would refresh and he would be on it. Now all my boosters are GONE! Please I am in level 1346 and over close to two hundred boosters I have collected throughout levels are ALL GONE! I cannot believe this! I thought by having my FB linked I would not loose anything! Please help me! I had so many saved for when I reached the harder levels so I could continue playing Cancy Cdush Saga!

_Elsa_ · September 2018

Hi Lupe,

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

Lupe_Ramirez · September 2018

Hi Lupe,
Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

I was not aware of this until t happened. I did not receive some kind of forewarning. So does this mean that almost all of my 200 boosters are gone and there is nothing that can be done? I have been a loyal player and I do not feel appreciated at this very moment.

cookiegirl · February 2020

Can find my account

PLEASE HELP!

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