@Nck Click on a level your friend has completed and search for it on the score bar, then click on the button next to friend's photo that shows a pink heart. Once sent, you'll see a green button instead.
I've had the same problem... but I'm playing on my PC. It doesn't let me do this search! Are you using your cell? Have anyone ever given lives on their PC this way? Thank you!
@Kristy4773 Hi! I play on PC too, on w10 app. Do you use an app too or do you play on the web version?
On the app I scroll the score bar by clicking with the mouse on it and dragging it until I find said friend. I have to open the score bar of a level way down the map so that it's more likely that friends have passed that level and therefore can appear on the list of the score bar.
The web version is a bit basic and the scorebar doesn't move so you can't search for a friend indeed, unless it scored top3. Still, there's the option to send lives to all on the list.
That's what I know, hope it helps . If not, could you elaborate the problem? So I can understand better.