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I am getting multiple requests for lives (4 at a time) from the same person. They automatically reload as soon as I accept. It doesn't allow me to bypass or not accept.
This is now fixed and an update for this is being rolled out!
Please make sure to update the app to the version 1.71 that has been released on all devices.
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.
Hi guys!
The mailbox seems to have some chewing gum these days as you noticed. The Lives do not get sent, nor the messages will get cleared from the mailbox.
Some of you are able to send out Lives and requests, but they are not going through the system.
This is being looked into and a fix for this will come in a forthcoming update of the game.
I will post any updates on this and when this is fixed as soon as I hear anything from the Candy factory.
Thanks for your patience!
Hi and welcome @francesca_micucci
There is a known issue. If you go to the support page HERE there is an announcement which is usually near the top.
Redbonebeauty1 said: I don’t even know how to add or request friends. HELP!!!
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shell9634 said: I am sending friends their life requests. The green check appears and my mailbox reflects that they were sent. But when I clear my windows on my iPhone after playing candy crush and then go back Into the game my mailbox is full again and reflects like I never sent my friends their life requests. My mailbox requests just keeps growing. Annoying and been like this for weeks. Going to take a break from candy crush for a while until this gets fixed. Hope it is soon.
Playing for 13 years every day I really want to tell you what I DON’T like…
when I logged in I got a pop-up saying I’d won boosters, this was followed by a pop-up saying I’d won 20 gold bars. I pressed claim for both but didn’t receive them. Anybody know what these were about?
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
why has my piggy bank option disappeared?
Lucky men
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
