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Hello @lindawongbl - this actually has been identified as a problem - but the studio now has a solution.
Please make sure to update the app to the version 1.71 that just was released in Google Play on Android devices. The update is on the way to all other devices, so stay tuned!
Check here if you need help with updating the app.
If you play on Facebook or via the Windows app on a computer the game updates automatically. However, if you keep experiencing this issue on these platforms, then clear the cache and cookies on your browser if you play on Facebook. On Windows 10, please make sure the automatic updates for apps are enabled.