Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
King Account progress synced to Facebook ! HELP PLEASE!
unfaithfulpanda
Posts: 3
Level 1
Answers
-
-
-
Hi @unfaithfulpanda !
That message means that the King account already have been synced with a Facebook account before at some point.
You can only sync one Facebook with one King account, therefore you cannot sync any further Facebook accounts to it.
I could find your King account in our system and that account was synced to a Facebook account in August 2013. Even though that Facebook account haven't been used since 2015 and also has been closed or deleted, you cannot sync any further accounts your King account.
I can restore the levels manually on your Facebook account if you wish to the same level as in your King account? Note that the levels won't be synced between the accounts, but you can continue the game on your Facebook instead.
-
-
Hi and Welcome to the King Community
I hope you are able to sync your FB account with King account via PC and continue playing your game as usual. Otherwise, let us know what else are missing from the steps or try again by following the steps below.
- Go to this page: https://king.com/games
- In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)
- Log in using your King account username and password
- In the top-right corner, click "Settings"
- Choose the option "Account", then down at the bottom select "Score and progression sync"
- Select "Sync progress" and you will be asked to log in to your Facebook account.
And that's it! Your progress will be synced across both your King and Facebook accounts.
Please note: your progress and Gold Bars will be synced across all accounts and all signed-in devices, but other items like Boosters are stored on your device and are not synced.
If you play on a mobile device you may be able to sync the two accounts using the device. The first thing you need to do is sign out of the game with whichever account you are currently using. You do this by clicking on "{My Profile", then sign out on the next screen. You will then be taken back to the opening screen again but this time it will say "Played before?" Click on that and then on the next screen sign in with your other account (if you were playing via King.com then sign in to your FB account or vice versa). Then go ahead and try and play a level and hopefully the game will take you to the same level you were playing on.
Please feel free post in new thread since this from 2020. Thank you
This discussion has been closed.
