Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
My phone has been on silence since it came out of the box and the ads keep on playing their song. I have already checked both sound settings boxes inside the app, but nothing happens. It also causes background music to stop playing when it’s on.
It can become really annoying and inconvenient.
from settings
from the sign of settings as showen
Already did that but it still plays ):
thanks for your help though
Hi @aczanella ans welcome to our Community!
To have the ads on silence you will need to have the device on silent mode. The game settings can only control the sounds in the game itself and not the third party ads.