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Problems
So I have had gold I played for taken away !!!! I've haven't recieved my fantastic 5 rewards twice ! This is so aggravating especially when I spend money on this and the whole booster bot fix ugh why? And now this was last straw i hope u can rectify these issues for me
Best Answer
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Hi @fingaz . Welcome to our Community 🙎♀️
Dont worry
You can find all info about refunds and broken purchases here.
If you play on mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Don't forget to add your Game User ID to the email so Player Support will find your game.
Hope this will help you
Answers
-
Hi @fingaz . Welcome to our Community 🙎♀️
Dont worry
You can find all info about refunds and broken purchases here.
If you play on mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Don't forget to add your Game User ID to the email so Player Support will find your game.
Hope this will help you
