Did you not receive Unlimited Lives?

Sukanta_Biswas · April 2020

If you play on mobile, then please email Player Support directly from the game.

Go to the game's Start Menu, then Settings - Help Center - Lives & Messages - Contact us and send them an email.

paulaeb · April 2020

Have emailed the support centre thank you

mackem003 · April 2020

Hi

Candy Crush announced all this week 24hrs free lives.

I started my free lives on Wednesday and today Sunday it tells me it's finished

Candy Crush that is not all week.

Also why we are very grateful for this generous offer to help us get through these difficult times.

Why Candy Crush do you suspend all other chances of winning new goodies.

Come on Candy Crush play fair.

Freddy_ · April 2020

@mackem003 make sure yourgame is upto date and on the latest version. Sign out and restart your device and sign back in. see if this solves your problem. twice this week i have had to restart my device to get the free lives message

mackem003 · April 2020

Hi Freddy

Thanks for your assistance and I have done as you suggested but still the same.

I will just continue and would be very happy if Candy Crush would reply to me.

Freddy_ · April 2020

Normally message comes in the afternoon so be patient

Kirsten_Deakin · April 2020

Hi.

an hour ago I had 11 hours free unlimited lives, I’ve just gone back in and it’s saying 5 lives! Where have those 11 hours gone 😱 please help!

stan1981 · April 2020

Yes.. is the last day ... hope they can continue to give as the covid19 situation is still increasing at alarming rate ...

Kirsten_Deakin · April 2020

An hour ago I still had 11 hours but they’ve gone! X

Spieler_8675309 · April 2020

Yeah, looks like you're SOL about that one; but maybe they'll do it again later in the week, so stay tuned...

xx

Did you not receive Unlimited Lives?

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