Game Froze

gdarian21682 · April 2020

Game froze and took 10 gold bars from me without giving me my extra moves. Please send them back

sofiaordorica · April 2020

I recently had the same issue. Sending the community a message in the inbox section should get your sweeet GB back! If you need help passing the level, feel free to inquire.

Best,

@sofiaordorica

Freddy_ · April 2020

sorry you lost gold bars,If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Crazy Cat Lad · April 2020

Hi @gdarian21682 and welcome to our Community!

You can find help for this as many other FAQ:s here.

Game Froze

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