Customer service outside the community

This was what was sent to me twice the day I emailed customer support its blank with no response to my needs for help and also zero ticket #....

Notice the only thing is for us to reply above the line lol...theirs nothing their but links we already know about..

I think so...not.sure lol I voted on one then I seen another 1 but forget which one I voted on lol....

@Lim @Spinnifix

I apologize if someone already made any of these suggestions

1) before sending players to customer service consider giving @Crazy Cat Lad a shot at the problem

there aren't many problems he cannot solve

2) the automatic email ... direct the player to @Crazy Cat Lad right away

3) the automatic email ... direct the player to the proper forum

many questions are answered by other players in a timely manner