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No rewards

datstudkeke
datstudkeke Posts: 2

Level 1

I have not received my rewards for the team fantastic 5..it was at the team 7000 points


Answers

  • stan1981
    stan1981 Posts: 3,418

    U add up the 4 scores... it is not 7000. U haven’t tick the last reward

  • datstudkeke
    datstudkeke Posts: 2

    Level 1

    So I have to wait until all my scores equal 7000

  • kiara_wael
    kiara_wael Posts: 157,001

    Hi @datstudkeke .Welcome to our Community

    Click "Sweet " for rewards .

    This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

    Even slow internet is one of the causes of this problem.

    Check App Update > Log Out Game > Restart Device > Open Game & Log In.

  • crystal8370
    crystal8370 Posts: 7

    Level 2

    I have done everything you suggested. Please make correction!

  • Freddy_
    Freddy_ Posts: 68,477

    @datstudkeke that is correct you will not get your rewards until your team reaches 7000. There is a problem with the graph not showing correctly, which is being investigated, but you will get your rewards if your team reaches the 7000 points.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi dear.

    Same thing happened with me.

    U just try to add up some more points.

    At the moment it is showing 7000/- but it is not it is near 7000/-

    For me i cleared four new levels than i achieved the reward.

    Keep trying be patient and the reward is all yours.

Hey! Would you like to give us your opinion?