Why is my profile picture not loading?

CSharp4 · June 2020

The circle just keeps going round and round.

Mary_Kay · June 2020

This is happening to me too. I plan to just wait it out. I've logged out and restarted and it's the same. It's happening to a lot of players. I'm sure they'll fix it. It doesn't effect my game play so I'll just wait.

lhalha · June 2020

You have to check your Internet.

kiara_wael · June 2020

https://community.king.com/en/candy-crush-saga/discussion/300067/why-is-my-profile-picture-not-loading

Hi and Welcome to our Community

Have same problem with other player

The profile pic can at times disappear because of connections issues to Facebook. It usually reappears itself after some time.

Meanwhile you can try with disconnecting Facebook from the game, delete the Facebook app and clear all data and browser history in Google Chrome. Then reconnect to Facebook and see if the pic comes up again. If not, it should be back after a while by itself.

CSharp4 · June 2020

If I do what you described above, will I lose all my progress? I am on level 950.

Mary_Kay · June 2020

This is happening to me too. I plan to just wait it out. I've logged out and restarted and it's the same. It's happening to a lot of players. I'm sure they'll fix it. It doesn't effect my game play so I'll just wait.

kvreddie · June 2020

Yes, me too. Very annoying.

Crazy Cat Lad · June 2020

Check more info about this here:

https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing

Why is my profile picture not loading?

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