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    How to change my avatar in the Candy Crush Saga?

    Posts: 1

    Level 1
    edited May 2023 in Support

    Hi!

    Can someone tell me how do I change my avatar in Candy Crush Saga? Are there any avatars I can choose without uploading my own photo? I've been searching for the answer but nothing helped :(

    Thanks in advance!

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    Comments

    • Posts: 25,429

      Hello and welcome to this community


      What are you playing on In the mobile device, click on the edit photo. If you edit it, it is stored in all of your games. There is only one Avartar for you. On the PC, you can also do it on the side or under Settings. Good luck

    • Posts: 14,121

      Hi @Kopsi and welcome to our Community!

      Is it your avatar on your King account on a mobile device you want to switch?

    • Posts: 41

      Level 3

      @Crazy Cat Lad I am trying to change on my mobile device and can't ☹️

    • Posts: 68,477

      @nikki24 If you need to change avatar depending how you sign in go to king.com / games if king account or if facebook log into a facebook and you can change your avatar from there

    • Posts: 14

      Level 2

      I have been using facebook sign-in to play Candy Crush Saga and I have been seeing my facebook photo when I played Candy Crush Saga. I didn't make any changes. But yesterday, my avatar somehow got changed to this helmet-waring frog. I signed out and signed back in with facebook but the avatar stayed the same.

    • Posts: 68,477

      @billcheng, sounds like your game has become disconnected from the server. please try checking for a game update and logging out and restarting your device and then log back in and see if your avatar returns , also try playing a level to make sure it connects to server correctly

      Thank you

    • Posts: 14

      Level 2

      Thanks for the suggestions! I stopped the app, cleared the cache, restart, and I got the avatar back!

      --Bill

    • Posts: 1,403

      I'm glad that worked for you. Those standard troubleshooting steps are always the first thing to try. Have fun.

    • Posts: 14

      Level 2

      To be frank, I would consider that a software bug (or some kind of configuration bug)! I think the helmet-wearing frog is a stock avatar. May be the stock avatar should always be set to have a timestamp of 0. This way, any newer avatar will replace what's in the cache.

      --Bill

    • Posts: 1

      Level 1

      Can’t change avatar from phone

    This discussion has been closed.

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