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How to delete my account?

[Deleted User]
[Deleted User] Posts: 2

Level 1

Hi everyone! How do I delete my account? I don’t play any of the games. I signed up to ask about pre-registering the blue hyena skin for the new crash bandicoot on the run mobile game. Every time I put a email in it claims that they would send an email with more information but I didn’t receive anything. I tried numerous times with different email accounts double checking I put in my email address correctly before submitting and no luck. I was wondering if anyone else had the same problem and how to fix it. I was brought here by using contact us on king.com and told me to ask the community which is why I made the account. I still don’t have any answers and I no longer need this account.

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Answers

  • [Deleted User]
    [Deleted User] Posts: 2

    Level 1

    Hi everyone! How do I delete my account? I don’t play any of the games. I signed up to ask about pre-registering the blue hyena skin for the new crash bandicoot on the run mobile game. Every time I put a email in it claims that they would send an email with more information but I didn’t receive anything. I tried numerous times with different email accounts double checking I put in my email address correctly before submitting and no luck. I was wondering if anyone else had the same problem and how to fix it. I was brought here by using contact us on king.com and told me to ask the community which is why I made the account. I still don’t have any answers and I no longer need this account.

  • Gilly1926
    Gilly1926 Posts: 110
    edited July 2020

    Sorry you are having troubles. Which acount are you talking about - the game(s) I assume and not this community account as you just signed up to ask about preregistering the blue hyena skin.

    Have you tried the link to contact them? Not sure if you have done this step or not

    https://soporto.king.com/contact

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @Dāku_Amaya .

    Very sorry that you couldnt be able to find what you want. But this is a game related(candy crush saga) support section in the community.

    However if you are sure to delete this account. The only person who can do it is a community manager @Crazy Cat Lad .

    Please send him a personal message and he will delete your account from the community.

    Thanks.

  • Freddy_
    Freddy_ Posts: 68,477

    @Dāku_Amaya Hi and welcome, For the email have you checked your spam folder as some messages will be sent to this and not your in box. So you may need to look in there.

    IF you still want to delete your account please Private message @Pounawea or @Crazy Cat Lad and explain you want this done as only a CM can do this for you

    To private message use the mail box in top right corner of screen.

    Hope this helps

  • Catacombed
    Catacombed Posts: 10

    Level 2

    Hi

  • pearl_chetna
    pearl_chetna Posts: 2,426

    Hii... @Dāku_Amaya

    We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏


    Of course you can deactivate, I'll help you 😥 

    If you would like to leave us, follow the link below 👇 

    https://community.king.com/en/candy-crush-saga/discussion/246457/can-i-reset-my-progress-back-to-the-beginning

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @Dāku_Amaya !

    Please confirm that you want your account deleted and I will fix it for you.

  • tratelqalam
    tratelqalam Posts: 2,615
    edited July 2020

    (EDITED by CM - Unsupported language) 

  • dpjpnp1
    dpjpnp1 Posts: 2

    Level 1

    edited October 2020

    Yes my email address is **** and I set up a account but I don't want a Community account please send me a way to delete my account please.....

    (EDITED by CM - Personal information) 

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    edited October 2020

    Please wait a bit, our CM will deactivate your account in the next 24 hours.😊

Hey! Would you like to give us your opinion?