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I stopped getting my spin to win extra moves all the sudden
lilmartinez0787
Posts: 2
Level 1
in Support
One day the spin for more move just stopped
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Answers
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my spin wheel is not working
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@lilmartinez0787 This is the official response from the king community Community Manger for Candy crush Saga
Hi crushers!
I understand that you all miss the free spin once and while in the Extra Moves Wheel.
The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.
Therefore you may not have the wheel available at times or no free spins are possible.
We thank for all feedback on this and understand that you miss the free spins. We have passed on your feedback to the Game Team!
https://us.v-cdn.net/6030983/uploads/U17O27KI2KDW/01-candytown-trolley.png
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Hi and Welcome to our Community
The extra spin feature belongs to the test group so we can't say for sure you will always find this feature in your game. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.
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Hi @24313035 .
We warmly welcome you to our wonderful king community.
All the features which provide bonuses are mostly are not permanent so as the extra moves wheel.
The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.
Therefore you may not have the wheel available at times or no free spins are possible.
It may also be out due to temporary problems. So you keep updated your game and you never know it may come back to you.
Thanks.
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There could be a temporary problem in the game you have if it lasts for several days. I advise you to either update the game if you are receiving an old version or delete the game and download it again to get rid of errors, but you should note that you are using your email
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