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Do I need to reinstall it? if how
You can check out some troubleshooting below.
Reset / clear cache data from app store - check app update - log out of game - restart device - open game and log in.
hi dear
welcome to our community
please mention your device.
Please clean your cache files and use only updated version.
Hope This helps
have fun
Hello, Warm welcome to our community!
Try to log-out then log-in after few minutes or restart your device and try it again. Then tell us what is happening..
Hope this helps..
Thanks & Good luck!!!
Hi and Welcome to our Community
Which device are you play , on Mobile or Computer ?
@Bajopontino52 Hi and welcome, what device are you playing on
Thank you
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Why can we only use 20 lives a day? I think it should be unlimited or at least 50.
I’m ready to give up and delete the game all together. It really seems like the people behind the game just want my money. Making levels impossible and trying to tempt me to purchase moves and boosters. No.
You have to verify your email address. It says "Verification Sent" but my link has expired and it says that I can request a new link in the game but there is no way to request it in the game. I have contacted support in the game about this and asked about new verification but got no help getting a new verification. I am…
I been trying to use my debit card to buy stuff but it keeps saying my account is blocked and I hv to call to get it removed but I don't understand why??
hi. The game froze 3 times when I tried to match a colour bomb to a stripe that may have let me complete the level. I lost 2 lives and was only given 1 UFO the first freeze
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
