Anna_C Level 2

Thanks @mercerik. It's a 32-bit and I check my flash version/updates on adobe flash player website

 Hi again @mercerik, let me try to explain again cause I don't think I've done it well. I really thought you were part of King's team based on your replies to me and Roslyn. I really thought someone from their team would be here to help and talk to their costumers but, now I realize, that is not important for them... About…

I'm really sorry @mercerik, it was not my intention to blame you or the forum for team support "lack of interest" in this matter. I can't post a screenshot right now as I am not using my laptop but I can assure you my google chrome and windows are updated - I check them everyday. Like I said, my problem is with the browser…

Hi @mercerik ! First of all, I joined this community just yesterday so, sorry if this is not the best way to reply. I've only joined because I saw someone reporting a similar problem I also have. I'm using google chrome (it's updated and I've reinstalled it as you recommend in this forum) in a laptop with windows 10. Yes,…

Well I have windows10 and have the same problem. Tried everything you recommend in this forum but, I'm still with old/flash version. I also tried to contact the team multiple times but, as you don't have a subtopic related to this, only got general and useless information. So I would say it's not a windows 7 problem...