Betty_Kelly

Level 3

Elsa, did you also check the dates of some of those questions or replies? Some went as far back as 2016 so I wouldn't say that I'm a new member. I was on the old format before it was changed to this format But that doesn't address my issue of deleting my Fantastic Five Team that I've had since the inception of the…

Thanks, Nezumi, for stating that you've experienced the same thing. 

@Sukanta_Biswas I got an email from someone and I don't think any of you get what I have said. All my devices that I play Candy Crush Saga on were synced until yesterday. My Fantastic Five Team and won numerous challenges and were beginning a new one. We had already accumulated 1480+ points when someway, somehow all that…

Where did you get the idea that I'm new to this community or King! I've been here off and on for years. If you had looked, you would see how many posts that I've made on here. I stopped coming because it was all about why people couldn't send or receive lives and I just got tired of that subject.

Hi Betty, there is a glitch that has already been reported on the Buddy challenge and the studio is aware of it but it might not be a priority at the moment because there are connection issues and crashes that might be a priority. Glitch seems to be the word of the month! That's twice I've not received my reward so it…

I don't know the answer but tried the above solution on Soda and it didn't work. The first game I tried after the reinstall crashed. I really wish I could play again I can play Candy Crush Saga but run the risk of losing lives. That's not ok but it is better than not playing at all. I'm glad I didn't uninstall. For some…

Hi Betty, I also thought that it was resolved but now it looks like it's a Microsoft Windows glitch because it has affected Windows 10 and Windows 7 and now both Saga and Soda are having these crashes. So now we have to wait for Microsoft to fix and update their end. I played it again last night and had no crashes, but…

Hi Betty, if you are playing the game on Windows 10 there has been a glitch which has been reported to the studio and we are all waiting for a fix. Elsa's answer explained why but did not have a solution.

Hi Betty, if you are playing the game on Windows 10 there has been a glitch which has been reported to the studio and we are all waiting for a fix. I am also not getting my rewards for the Candy Pet Feed which is an hour of color bombs. I've missed out on several hours of having that help.