Hi Caz, there are lots of glitches going on at the moment and the studio is trying to resolve them. I don't know if your glitch is a top priority at the moment because there are crashing and connection issues and that might be the priority at the moment. I'm sorry, but it's been nearly 4 months for this and your connection…
Hi Caz, yes you did report this and I thank you for doing this. Others have reported this too and it is a definite glitch and has been reported to the studio. However, I do not believe that this is a top priority because they have a lot of issues to work on at the moment. So please be patient and they will get to it in a…
Hi Caz, sorry for the delay in responding but thank you for writing us here on King Care. The unlimited free lives is not working properly and has been reported to the studio. Instead of getting the entire time the players wrote that after 5 tries it disappears. They are trying to resolve this now. So its now been a very…
Hi Caz I answered a similar question, try the steps in the video too and let me know how you get on. https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002 Good luck! Well, If that had worked then I would not be back to ask the same…
I'm sorry, but it's been nearly 4 months for this and your connection problems to be resolved. I have won many many challenges and have been awarded many many hours of free play, which I cannot use. Why do you keep having challenges if you can't use the prize if you come first. NO point have this if you can't be bothered…
This is how King make their money. They put level in that are almost impossible to pass, at the end of the day you get that frustrated with the level that you end up buying. This is repeated through out the King games. Persevere or buy... Up to you. My advise is to wait till you get a good game. You will eventually pass it…
Hey, I have had the same problem now for 5 days. All they keep telling me is to watch the video and clean up my computer. But when you have already done all this they cannot give you an answer. Frustrating to say the least. I have asked this same question twice now with the same response. Sorry I cannot help you with this…