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Comments
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hey there. I haven’t heard back from the support team yet. Are you able to see any updates on your end with my ticket number mentioned?
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thank you! Here is the ticket number from my email earlier when I re logged the ticket if it helps you as well to help. RE: [candycrushsaga-ios] 15132670842 (CandyCrushSaga) (14406297)
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was someone able to help me? I still can’t login with Facebook on the app!!!
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I found this in my Facebook settings. user ID is 10153567723495785
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how do I find my game ID? I’m in Canada
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as an fyi - they replied with the exact same generic comment which none has helped! I’ve checked everywhere and still candy crush won’t recognize my username and password I use for Facebook. If I can’t login, I’ve lost over 15K worth of levels. Is there anyone from Candy Crush that can help?
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ok I’ll try that. I believe I did that before and got generic solutions to try and that didn’t work. Will try again.
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hello I’m having the exact same issue! It says my password and email is incorrect with Facebook! Can you please help?? I did end up removing both Facebook and candy crush as I read multiple solutions but it’s not working and now I’ve lost everything! Please help!
